Need more information about warranty for your Python® Product? Access everything you need to know about warranty guidelines and exchanges here.
Need Replacement Python Remotes?
Find it now in our online store.
Email Our Support Team:
If you need help or have a question about a Python product you own, contact us.
Below are instructions for exchanging Directed products covered under warranty. We recommend that you first attempt to exchange warranted product at the store or dealer where you purchased it; this is usually the fastest way to get a replacement. For Directed products that were installed in your vehicle by a Directed authorized retailer, you MUST contact an authorized dealer for warranty coverage and it must be re-installed by professionals as stated in the warranty terms.
Instructions for Returning Warranted Product for Exchange:
Charges and fees:
You are responsible for return shipping and missing parts charges. Directed will be responsible for shipping the product back to you.